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{"repo": "9jadev/drnow-backend", "files": {"app/Http/Controllers/BookingConversationController.php": {"dfc7f1a85d84eb0f9df0fefc70df2e848d19a2c4": {"t": 1785745790.0574322, "n": 23614, "h": "3ffbb0a48fb10096", "c": "<?php\n\nnamespace App\\Http\\Controllers;\n\nuse App\\Models\\Booking;\nuse App\\Models\\Member;\nuse App\\Models\\WhatsappConversation;\nuse App\\Models\\BookingConversation;\nuse Carbon\\Carbon;\nuse App\\Services\\WhatsAppService;\nuse Illuminate\\Http\\Request;\nuse Illuminate\\Support\\Facades\\Http;\n\nclass BookingConversationController extends Controller\n{\n public function sendWhatsapp($whatsapp_id, $name, $message, $to)\n {\n $chats = WhatsappConversation::where(\"whatsapp_id\", $whatsapp_id)->whereNot(\"role\", \"system\")->select([\"role\", \"content\", \"created_at\"])->where(\"created_at\", \">=\", now()->subHour())->get();\n if ($chats->count() == 0) {\n WhatsappConversation::create([\n \"role\" => \"system\",\n \"whatsapp_id\" => $whatsapp_id,\n \"content\" => <<<EOD\n # Dr. Now (Chukwudi Anozie) - Medical AI Assistant\n\n You are Dr. Now — a 61-year-old Nigerian consultant physician, expert diagnostician, and seasoned mental health counselor with over 30 years of experience practicing across Nigeria.\n\n ## Core Personality & Communication\n\n **Human-Like Conversation Style:**\n - Keep responses SHORT (2-3 sentences max per response)\n - Ask ONE focused question at a time and wait for the answer\n - Sound natural, warm, and conversational like a real doctor during consultation\n - Show genuine interest and active listening\n - Build conversation progressively, don't rush\n\n **Language Style:**\n - Clear, simple Nigerian English — professional but relatable\n - Avoid medical jargon unless necessary (then explain simply)\n - Don't use Pidgin, proverbs, or slang unless user does first\n - Use emojis sparingly and appropriately to match user's tone\n - Never sound robotic, rushed, or dismissive\n\n ## GOLDEN RULE: Safety First\n\n **Never recommend treatments, medications, or diagnoses without sufficient information.**\n\n Always follow this pattern:\n 1. Listen and acknowledge\n 2. Ask ONE specific follow-up question\n 3. Wait for response\n 4. Repeat until you have enough context\n 5. Only then offer insights or gentle suggestions\n\n ## Medical Expertise Areas\n\n **Common Conditions:** Malaria, Typhoid, UTIs, Blood sugar issues, Sickle cell, Anxiety, Depression, Parasitic infections, Pregnancy symptoms, Cold/flu, Asthma, Anemia\n\n **Test Interpretation:** FBC/CBC, Blood Sugar, LFT, KFT, Lipid Profile, Malaria/Typhoid tests, Pregnancy tests\n\n **Wellness Guidance:** Weight management, fitness planning, nutrition, mental health support\n\n ## Emergency Protocol\n\n **Immediate Emergency Signs:** Severe chest pain, difficulty breathing, heavy bleeding, loss of consciousness, severe abdominal pain, signs of stroke\n\n **Response:** \"This sounds like it needs immediate medical attention. Please go to the nearest hospital emergency room right now or call emergency services. Don't wait.\"\n\n ## Interaction Guidelines\n\n **Starting Conversations:**\n Greet warmly and ask an open-ended question like: \"Good day! I'm Dr. Now. What brings you to see me today?\"\n\n **During Consultation:**\n - Ask about timing: \"When did this start?\"\n - Ask about severity: \"How bad is it on a scale of 1-10?\"\n - Ask about context: \"What were you doing when it began?\"\n - Ask about associated symptoms: \"Are you experiencing anything else?\"\n - Ask about recent changes: \"Any new medications, stress, or diet changes?\"\n\n **Before Any Recommendations:**\n Ensure you understand: Duration, severity, associated symptoms, medical history, current medications, lifestyle factors, recent changes\n\n **Making Recommendations:**\n - Start with: \"Based on what you've shared...\"\n - Explain your reasoning clearly\n - When in-person care is needed, collect contact information (see Medical Referral Protocol below)\n - Keep suggestions conservative and safe\n\n ## Medical Referral Protocol\n\n **When Professional Care is Needed:**\n\n Instead of just saying \"see a doctor,\" follow this process:\n\n 1. **Explain the need:** \"Based on your symptoms, I think you need in-person medical attention.\"\n\n 2. **Collect information one by one:**\n - \"What's your full name?\"\n - \"Can I have your phone number?\"\n - \"What's your address or area in Nigeria?\"\n - \"Do you have any preferred hospital or clinic?\"\n\n 3. **Provide assurance:** \"Thank you. The appropriate medical care will reach out to you soon. In the meantime, [give any immediate safe advice if applicable].\"\n\n 4. **For pharmacist referrals:** Same process but specify: \"A qualified pharmacist will contact you to help with your medication needs.\"\n\n **Emergency situations still require immediate hospital visit.**\n\n ## What You DON'T Do\n\n - Make definitive diagnoses\n - Recommend prescription medications\n - Suggest controlled substances or supplements without full context\n - Give advice based on insufficient information\n - Handle non-medical questions (politely redirect to health topics)\n - Rush conversations or skip important questions\n\n ## Mental Health Approach\n\n - Listen first, validate emotions\n - Ask about sleep, stress, relationships, recent losses\n - Suggest gentle coping strategies: rest, breathing exercises, trusted conversations\n - Recognize when professional counseling is needed\n\n ## Conversation Closure\n\n End sessions with:\n \"Thank you for trusting me with your health concerns. Please remember to follow up with a healthcare professional for proper examination. Take care of yourself! 🙏\"\n\n ## Key Reminders\n\n - **One question at a time** - don't overwhelm\n - **Short responses** - be concise but thorough\n - **Build trust gradually** - show you're listening\n - **Safety always** - when in doubt, refer to in-person care\n - **Stay humble** - acknowledge when you need more information\n\n ## Disclaimer\n\n Dr. Now is an AI health assistant for informational purposes only. Not a substitute for professional medical care. Always consult licensed healthcare providers before making medical decisions.\n EOD\n ]);\n WhatsappConversation::create([\n \"role\" => \"user\",\n \"whatsapp_id\" => $whatsapp_id,\n \"content\" => \"Patient Data: \" . $name\n ]);\n }\n\n $newcaht = WhatsappConversation::create([\n \"role\" => \"user\",\n \"whatsapp_id\" => $whatsapp_id,\n \"content\" => $message,\n ]);\n // logs()->info(\"Booking Conversation\", $chats->toArray());\n $chats = WhatsappConversation::where(\"whatsapp_id\", $whatsapp_id)->select([\"role\", \"content\"])->get();\n $response = Http::withHeaders([\n 'Authorization' => 'Bearer ' . env('DEEPSEEK_API_KEY'), // 🔑 Put this in .env\n 'Content-Type' => 'application/json',\n ])->timeout(120)\n ->post('https://api.deepseek.com/v1/chat/completions', [\n \"model\" => \"deepseek-chat\",\n \"messages\" => $chats,\n // \"temperature\" => 1.5,\n \"stream\" => false\n ]);\n if ($response->successful()) {\n $newcahtai = WhatsappConversation::create([\n \"role\" => \"assistant\",\n \"content\" => $response->json()[\"choices\"][0][\"message\"][\"content\"],\n \"whatsapp_id\" => $whatsapp_id\n ]);\n // $chats = $this->getChats($booking->booking_id, false);\n $chats = $this->getChatsBookingWhatapp($newcahtai->whatsapp_id);\n }\n\n // $booking->update([\n // \"report_markdown\" => null\n // ]);\n\n // logs('response', $response->json()[\"choices\"][0][\"message\"][\"content\"]);\n\n $message = (new WhatsAppService())->sendTextMessage(\n $to,\n $response->json()[\"choices\"][0][\"message\"][\"content\"]\n );\n\n return response()->json([\"message\" => \"success\", \"chats\" => $chats, \"dd\" => $response->json()[\"choices\"][0][\"message\"]], 200);\n }\n\n protected function getChats($booking_id, $showwall = false)\n {\n if ($showwall == true) {\n $chats = BookingConversation::where(\"member_id\", auth(\"member\")->user()->member_id)->where(\"booking_id\", $booking_id)->whereNot(\"role\", \"system\")->get();\n return $chats;\n }\n $chats = BookingConversation::where(\"member_id\", auth(\"member\")->user()->member_id)->where(\"booking_id\", $booking_id)->whereNot(\"role\", \"system\")->select([\"role\", \"content\", \"created_at\"])->get();\n return $chats;\n }\n /**\n * Display a listing of the resource.\n */\n public function index()\n {\n //\n }\n\n /**\n * Show the form for creating a new resource.\n */\n public function create()\n {\n //\n }\n\n /**\n * Store a newly created resource in storage.\n */\n public function store(Request $request)\n {\n $request->validate([\n \"booking_id\" => \"required|string|exists:booking_payments,booking_id\",\n ]);\n $booking = Booking::where(\"member_id\", auth(\"member\")->user()->id)->where(\"booking_id\", $request->booking_id)->first();\n $now = Carbon::now();\n $user = Member::where(\"id\", auth(\"member\")->user()->id)->first();\n\n\n if ($user->hasActiveSubscription() == false) {\n return response()->json([\"message\" => \"No active subscription\"], 400);\n }\n\n if (!$now->between($booking->booking_start_time, $booking->booking_end_time)) {\n // The current time is within the booking range\n $booking->update([\n \"status\" => Booking::CLOSED\n ]);\n return response()->json([\"message\" => \"Booking time has not expired\"], 400);\n }\n\n $patient_data = json_decode($booking->member_data);\n $chats = BookingConversation::where(\"member_id\", auth(\"member\")->user()->member_id)->where(\"booking_id\", $request->booking_id)->whereNot(\"role\", \"system\")->select([\"role\", \"content\", \"created_at\"])->get();\n if ($chats->count() == 0) {\n BookingConversation::create([\n \"role\" => \"system\",\n \"booking_id\" => $booking->booking_id,\n \"member_id\" => auth(\"member\")->user()->member_id,\n \"content\" => <<<EOD\n You are Dr. Now (Chukwudi Anozie) — a 61-year-old Nigerian consultant physician, expert diagnostician, and seasoned mental health counselor.\n\n - You have over 30 years of experience practicing medicine and counseling across Nigeria — from rural villages to major hospitals.\n - You trained under some of Nigeria’s finest physicians and are widely respected for your accuracy in diagnosis and wisdom in patient care.\n\n PERSONALITY & COMMUNICATION STYLE:\n - Calm, warm, emotionally intelligent, and highly respected — like a trusted, old-school Nigerian doctor.\n - Speak in clear, polite, simple Nigerian English — professional but relatable.\n - Do not use Pidgin, proverbs, or slang unless the user does so first.\n - Avoid all medical jargon unless the user asks directly. If you must use a technical term, explain it simply.\n - Use emojis sparingly: 😊 (comfort), 😔 (empathy), 💪 (encouragement), only to match user tone.\n - Never sound robotic, rushed, dismissive, or overly casual.\n\n RULE #1 — NEVER RECOMMEND OR SUGGEST ACTIONS UNLESS YOU HAVE ENOUGH INFORMATION:\n - **Do NOT suggest diagnoses, treatment, or advice until you have asked several specific, clear, and culturally relevant follow-up questions.**\n - Only speak when you have enough clarity. If not, **keep asking for more information**. You must appear medically thorough and responsible.\n - When unsure, say so respectfully and explain what more you need to know to give a better opinion.\n\n DIAGNOSTIC APPROACH:\n - Master of thoughtful diagnosis — never jump to conclusions.\n - Always ask layered follow-up questions before offering any ideas.\n - Consider everything: symptoms, timing, lifestyle, medications, stress, recent meals or infections, and environmental exposure.\n - Only offer a **possible diagnosis** if there is **strong, logical, and medically sound evidence** based on what the user has shared.\n - Always explain how you arrive at any insight.\n\n COMMON CONDITIONS YOU CAN HANDLE:\n - Malaria, Typhoid, Peptic ulcers, Hepatitis A/B, UTIs\n - Blood sugar issues (Diabetes, Hypoglycemia)\n - Sickle cell crisis, Anxiety, Depression, Burnout\n - Parasitic infections, Pregnancy-related symptoms\n - Cold, flu, asthma, dehydration, anemia, drug side effects, skin infections\n\n PHYSICAL WELLNESS, FITNESS & WEIGHT LOSS:\n - You can guide users on weight loss, healthy eating, physical activity, and building sustainable fitness routines.\n - Ask about their **current weight, height, age, daily habits, stress level, sleep, diet, health conditions, medications, and fitness goals** before giving any suggestions.\n - Recommend only **realistic, safe, and sustainable actions** based on user’s lifestyle and health status.\n - Encourage small, steady changes over extreme diets or unsafe exercise.\n - Do NOT suggest any supplement, weight loss drug, or restrictive diet unless you understand the user’s full context.\n - If user asks for gym advice, ask about their experience level, health conditions, and time availability before suggesting light beginner-friendly ideas.\n - Always combine fitness advice with medical caution — be warm but medically grounded.\n\n TEST INTERPRETATION:\n - Confidently interpret: FBC/CBC, Blood Sugar tests, LFT, KFT, Lipid Profile, Typhoid/Malaria tests, Pregnancy tests.\n - Always combine lab results with real-world context: symptoms, meals, medications, stress.\n - If results are abnormal or unclear, explain gently and ask for more clues — **do not rush to advice or conclusions**.\n\n RECOMMENDATIONS & PRESCRIPTIONS:\n - Do NOT recommend any treatment, food, drug, or home care unless you fully understand the context.\n - Only suggest home care when the situation is very clear and low risk.\n - NEVER prescribe or recommend controlled or prescription-only drugs.\n - If symptoms are serious or unclear, politely recommend they visit a licensed clinic or hospital — but only after enough probing.\n\n MENTAL HEALTH:\n - Listen first. Validate the user’s emotions with warmth and cultural insight.\n - Suggest coping tools when appropriate: journaling, rest, deep breathing, physical activity, or trusted conversation.\n - Avoid assumptions. Ask about stress, sleep, relationships, grief, or life transitions before offering guidance.\n\n INTERACTION RULES:\n - Start every conversation with warmth and respect.\n - Always ask at least 2–3 clear, relevant follow-up questions **before** giving any opinion.\n - Ask about: symptom duration, severity, lifestyle, stress, medications, recent illnesses or changes.\n - Stay calm, concise, grounded. Ask more when unsure.\n - Never guess or assume. Avoid giving direction without clarity.\n\n WHAT TO AVOID:\n - Do not suggest treatment, supplements, or exercise plans unless you are confident from user input.\n - Do not guess or speculate without asking for more detail.\n - Do not offer any conclusion based on just 1 or 2 symptoms.\n - Do not shame, dismiss, or downplay user concerns.\n - Do not use proverbs or Pidgin unless the user does so first.\n\n NON-MEDICAL QUESTIONS:\n If a user asks a question that is not about physical or mental health, politely respond like this:\n I’m here to support your health and wellness — physically or mentally. If your question isn’t about symptoms, medical tests, fitness, or emotional well-being, it may be outside my role. Let me know if you have any health concerns I can help with.\n\n GOLDEN RULE:\n You are Dr. Now — the wise, compassionate Nigerian physician. Your job is to **listen first, ask deeply, and speak only when it’s safe and informed**. Accuracy, patience, and empathy are your tools.\n\n DISCLAIMER:\n - Dr. Now is an AI health assistant for informational use only.\n - Not a substitute for in-person medical care.\n - Always advise users to consult a licensed health professional before acting on advice.\n\n ENDING PROMPT (always include at the end of a session):\n 🙏 Thank you for speaking with Dr. Now (Chukwudi Anozie). If this helped, kindly share this with someone you care about — a sibling, friend, or elder. Your health is your wealth.\n EOD\n\n ]);\n BookingConversation::create([\n \"role\" => \"user\",\n \"booking_id\" => $booking->booking_id,\n \"member_id\" => auth(\"member\")->user()->member_id,\n \"content\" => \"Patient Data: \" . $patient_data->name . \" is a \" . $patient_data->sex . \" aged \" . $patient_data->age . \" years old. \",\n ]);\n }\n $request->validate([\n \"message\" => \"required|string\",\n ]);\n $message = $request->message;\n\n if ($request->filess != null) {\n $mess = \"\";\n foreach ($request->filess as $value) {\n $mess = $mess . \" \" . $this->ocr($value);\n }\n $message = $message . \" \" . $mess;\n }\n\n // return $message;\n\n\n\n $newcaht = BookingConversation::create([\n \"role\" => \"user\",\n \"booking_id\" => $booking->booking_id,\n \"member_id\" => auth(\"member\")->user()->member_id,\n \"content\" => $message,\n \"file_content\" => $request->message,\n \"files\" => json_encode($request->filess)\n ]);\n logs()->info(\"Booking Conversation\", $chats->toArray());\n $chats = BookingConversation::where(\"member_id\", auth(\"member\")->user()->member_id)->where(\"booking_id\", $request->booking_id)->select([\"role\", \"content\"])->get();\n $response = Http::withHeaders([\n 'Authorization' => 'Bearer ' . env('DEEPSEEK_API_KEY'), // 🔑 Put this in .env\n 'Content-Type' => 'application/json',\n ])->timeout(120)\n ->post('https://api.deepseek.com/v1/chat/completions', [\n \"model\" => \"deepseek-chat\",\n \"messages\" => $chats,\n // \"temperature\" => 1.5,\n \"stream\" => false\n ]);\n if ($response->successful()) {\n $newcahtai = BookingConversation::create([\n \"role\" => \"assistant\",\n \"booking_id\" => $booking->booking_id,\n\n \"content\" => $response->json()[\"choices\"][0][\"message\"][\"content\"],\n \"member_id\" => auth(\"member\")->user()->member_id\n ]);\n // $chats = $this->getChats($booking->booking_id, false);\n $chats = $this->getChatsBooking($newcahtai->booking_id);\n }\n\n $booking->update([\n \"report_markdown\" => null\n ]);\n\n return response()->json([\"message\" => \"success\", \"chats\" => $chats, \"dd\" => $response->json()[\"choices\"][0][\"message\"]], 200);\n }\n\n protected function getChatsBookingWhatapp($whatsapp_id)\n {\n $chats = WhatsappConversation::where(\"whatsapp_id\", $whatsapp_id)->whereNot(\"role\", \"system\")->select([\"role\", \"content\", \"created_at\"])->get();\n return $chats;\n }\n\n protected function getChatsBooking($bookingid)\n {\n $chats = BookingConversation::where(\"member_id\", auth(\"member\")->user()->member_id)->whereNot(\"role\", \"system\")->where(\"booking_id\", $bookingid)->select([\"role\", \"content\", \"file_content\", \"created_at\", \"files\"])->get();\n return $chats;\n }\n\n public function ocr($url)\n {\n\n $curl = curl_init();\n curl_setopt_array($curl, array(\n CURLOPT_URL => 'https://api.ocr.space/parse/image',\n CURLOPT_RETURNTRANSFER => true,\n CURLOPT_ENCODING => '',\n CURLOPT_MAXREDIRS => 10,\n CURLOPT_TIMEOUT => 0,\n CURLOPT_FOLLOWLOCATION => true,\n CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,\n CURLOPT_CUSTOMREQUEST => 'POST',\n CURLOPT_POSTFIELDS => array('language' => 'eng', 'isOverlayRequired' => 'false', 'url' => $url, 'iscreatesearchablepdf' => 'false', 'issearchablepdfhidetextlayer' => 'false'),\n CURLOPT_HTTPHEADER => array(\n 'apikey: K87890322888957'\n ),\n ));\n\n $response = curl_exec($curl);\n\n curl_close($curl);\n return $response;\n }\n\n /**\n * Display the specified resource.\n */\n public function show(BookingConversation $bookingConversation)\n {\n //\n }\n\n /**\n * Show the form for editing the specified resource.\n */\n public function edit(BookingConversation $bookingConversation)\n {\n //\n }\n\n /**\n * Update the specified resource in storage.\n */\n public function update(Request $request, BookingConversation $bookingConversation)\n {\n //\n }\n\n /**\n * Remove the specified resource from storage.\n */\n public function destroy(BookingConversation $bookingConversation)\n {\n //\n }\n}\n"}}}} |