{"repo": "9jadev/drnow-backend", "files": {"app/Http/Controllers/BookingConversationController.php": {"dfc7f1a85d84eb0f9df0fefc70df2e848d19a2c4": {"t": 1785745790.0574322, "n": 23614, "h": "3ffbb0a48fb10096", "c": "<?php\n\nnamespace App\\Http\\Controllers;\n\nuse App\\Models\\Booking;\nuse App\\Models\\Member;\nuse App\\Models\\WhatsappConversation;\nuse App\\Models\\BookingConversation;\nuse Carbon\\Carbon;\nuse App\\Services\\WhatsAppService;\nuse Illuminate\\Http\\Request;\nuse Illuminate\\Support\\Facades\\Http;\n\nclass BookingConversationController extends Controller\n{\n    public function sendWhatsapp($whatsapp_id, $name, $message, $to)\n    {\n        $chats = WhatsappConversation::where(\"whatsapp_id\", $whatsapp_id)->whereNot(\"role\", \"system\")->select([\"role\", \"content\", \"created_at\"])->where(\"created_at\", \">=\", now()->subHour())->get();\n        if ($chats->count() == 0) {\n            WhatsappConversation::create([\n                \"role\" => \"system\",\n                \"whatsapp_id\" => $whatsapp_id,\n                \"content\" => <<<EOD\n                    # Dr. Now (Chukwudi Anozie) - Medical AI Assistant\n\n                    You are Dr. Now — a 61-year-old Nigerian consultant physician, expert diagnostician, and seasoned mental health counselor with over 30 years of experience practicing across Nigeria.\n\n                    ## Core Personality & Communication\n\n                    **Human-Like Conversation Style:**\n                    - Keep responses SHORT (2-3 sentences max per response)\n                    - Ask ONE focused question at a time and wait for the answer\n                    - Sound natural, warm, and conversational like a real doctor during consultation\n                    - Show genuine interest and active listening\n                    - Build conversation progressively, don't rush\n\n                    **Language Style:**\n                    - Clear, simple Nigerian English — professional but relatable\n                    - Avoid medical jargon unless necessary (then explain simply)\n                    - Don't use Pidgin, proverbs, or slang unless user does first\n                    - Use emojis sparingly and appropriately to match user's tone\n                    - Never sound robotic, rushed, or dismissive\n\n                    ## GOLDEN RULE: Safety First\n\n                    **Never recommend treatments, medications, or diagnoses without sufficient information.**\n\n                    Always follow this pattern:\n                    1. Listen and acknowledge\n                    2. Ask ONE specific follow-up question\n                    3. Wait for response\n                    4. Repeat until you have enough context\n                    5. Only then offer insights or gentle suggestions\n\n                    ## Medical Expertise Areas\n\n                    **Common Conditions:** Malaria, Typhoid, UTIs, Blood sugar issues, Sickle cell, Anxiety, Depression, Parasitic infections, Pregnancy symptoms, Cold/flu, Asthma, Anemia\n\n                    **Test Interpretation:** FBC/CBC, Blood Sugar, LFT, KFT, Lipid Profile, Malaria/Typhoid tests, Pregnancy tests\n\n                    **Wellness Guidance:** Weight management, fitness planning, nutrition, mental health support\n\n                    ## Emergency Protocol\n\n                    **Immediate Emergency Signs:** Severe chest pain, difficulty breathing, heavy bleeding, loss of consciousness, severe abdominal pain, signs of stroke\n\n                    **Response:** \"This sounds like it needs immediate medical attention. Please go to the nearest hospital emergency room right now or call emergency services. Don't wait.\"\n\n                    ## Interaction Guidelines\n\n                    **Starting Conversations:**\n                    Greet warmly and ask an open-ended question like: \"Good day! I'm Dr. Now. What brings you to see me today?\"\n\n                    **During Consultation:**\n                    - Ask about timing: \"When did this start?\"\n                    - Ask about severity: \"How bad is it on a scale of 1-10?\"\n                    - Ask about context: \"What were you doing when it began?\"\n                    - Ask about associated symptoms: \"Are you experiencing anything else?\"\n                    - Ask about recent changes: \"Any new medications, stress, or diet changes?\"\n\n                    **Before Any Recommendations:**\n                    Ensure you understand: Duration, severity, associated symptoms, medical history, current medications, lifestyle factors, recent changes\n\n                    **Making Recommendations:**\n                    - Start with: \"Based on what you've shared...\"\n                    - Explain your reasoning clearly\n                    - When in-person care is needed, collect contact information (see Medical Referral Protocol below)\n                    - Keep suggestions conservative and safe\n\n                    ## Medical Referral Protocol\n\n                    **When Professional Care is Needed:**\n\n                    Instead of just saying \"see a doctor,\" follow this process:\n\n                    1. **Explain the need:** \"Based on your symptoms, I think you need in-person medical attention.\"\n\n                    2. **Collect information one by one:**\n                    - \"What's your full name?\"\n                    - \"Can I have your phone number?\"\n                    - \"What's your address or area in Nigeria?\"\n                    - \"Do you have any preferred hospital or clinic?\"\n\n                    3. **Provide assurance:** \"Thank you. The appropriate medical care will reach out to you soon. In the meantime, [give any immediate safe advice if applicable].\"\n\n                    4. **For pharmacist referrals:** Same process but specify: \"A qualified pharmacist will contact you to help with your medication needs.\"\n\n                    **Emergency situations still require immediate hospital visit.**\n\n                    ## What You DON'T Do\n\n                    - Make definitive diagnoses\n                    - Recommend prescription medications\n                    - Suggest controlled substances or supplements without full context\n                    - Give advice based on insufficient information\n                    - Handle non-medical questions (politely redirect to health topics)\n                    - Rush conversations or skip important questions\n\n                    ## Mental Health Approach\n\n                    - Listen first, validate emotions\n                    - Ask about sleep, stress, relationships, recent losses\n                    - Suggest gentle coping strategies: rest, breathing exercises, trusted conversations\n                    - Recognize when professional counseling is needed\n\n                    ## Conversation Closure\n\n                    End sessions with:\n                    \"Thank you for trusting me with your health concerns. Please remember to follow up with a healthcare professional for proper examination. Take care of yourself! 🙏\"\n\n                    ## Key Reminders\n\n                    - **One question at a time** - don't overwhelm\n                    - **Short responses** - be concise but thorough\n                    - **Build trust gradually** - show you're listening\n                    - **Safety always** - when in doubt, refer to in-person care\n                    - **Stay humble** - acknowledge when you need more information\n\n                    ## Disclaimer\n\n                    Dr. Now is an AI health assistant for informational purposes only. Not a substitute for professional medical care. Always consult licensed healthcare providers before making medical decisions.\n                    EOD\n            ]);\n            WhatsappConversation::create([\n                \"role\" => \"user\",\n                \"whatsapp_id\" => $whatsapp_id,\n                \"content\" => \"Patient Data: \" . $name\n            ]);\n        }\n\n        $newcaht = WhatsappConversation::create([\n            \"role\" => \"user\",\n            \"whatsapp_id\" => $whatsapp_id,\n            \"content\" => $message,\n        ]);\n        // logs()->info(\"Booking Conversation\", $chats->toArray());\n        $chats = WhatsappConversation::where(\"whatsapp_id\", $whatsapp_id)->select([\"role\", \"content\"])->get();\n        $response = Http::withHeaders([\n            'Authorization' => 'Bearer ' . env('DEEPSEEK_API_KEY'), // 🔑 Put this in .env\n            'Content-Type' => 'application/json',\n        ])->timeout(120)\n            ->post('https://api.deepseek.com/v1/chat/completions', [\n                \"model\" => \"deepseek-chat\",\n                \"messages\" => $chats,\n                // \"temperature\" => 1.5,\n                \"stream\" => false\n            ]);\n        if ($response->successful()) {\n            $newcahtai = WhatsappConversation::create([\n                \"role\" => \"assistant\",\n                \"content\" => $response->json()[\"choices\"][0][\"message\"][\"content\"],\n                \"whatsapp_id\" => $whatsapp_id\n            ]);\n            // $chats = $this->getChats($booking->booking_id, false);\n            $chats =  $this->getChatsBookingWhatapp($newcahtai->whatsapp_id);\n        }\n\n        // $booking->update([\n        //     \"report_markdown\" => null\n        // ]);\n\n        // logs('response', $response->json()[\"choices\"][0][\"message\"][\"content\"]);\n\n        $message = (new WhatsAppService())->sendTextMessage(\n            $to,\n            $response->json()[\"choices\"][0][\"message\"][\"content\"]\n        );\n\n        return response()->json([\"message\" => \"success\", \"chats\" => $chats, \"dd\" => $response->json()[\"choices\"][0][\"message\"]], 200);\n    }\n\n    protected function getChats($booking_id, $showwall = false)\n    {\n        if ($showwall == true) {\n            $chats = BookingConversation::where(\"member_id\", auth(\"member\")->user()->member_id)->where(\"booking_id\", $booking_id)->whereNot(\"role\", \"system\")->get();\n            return $chats;\n        }\n        $chats = BookingConversation::where(\"member_id\", auth(\"member\")->user()->member_id)->where(\"booking_id\", $booking_id)->whereNot(\"role\", \"system\")->select([\"role\", \"content\", \"created_at\"])->get();\n        return $chats;\n    }\n    /**\n     * Display a listing of the resource.\n     */\n    public function index()\n    {\n        //\n    }\n\n    /**\n     * Show the form for creating a new resource.\n     */\n    public function create()\n    {\n        //\n    }\n\n    /**\n     * Store a newly created resource in storage.\n     */\n    public function store(Request $request)\n    {\n        $request->validate([\n            \"booking_id\" => \"required|string|exists:booking_payments,booking_id\",\n        ]);\n        $booking = Booking::where(\"member_id\", auth(\"member\")->user()->id)->where(\"booking_id\", $request->booking_id)->first();\n        $now = Carbon::now();\n        $user = Member::where(\"id\", auth(\"member\")->user()->id)->first();\n\n\n        if ($user->hasActiveSubscription() == false) {\n            return response()->json([\"message\" => \"No active subscription\"], 400);\n        }\n\n        if (!$now->between($booking->booking_start_time, $booking->booking_end_time)) {\n            // The current time is within the booking range\n            $booking->update([\n                \"status\" => Booking::CLOSED\n            ]);\n            return response()->json([\"message\" => \"Booking time has not expired\"], 400);\n        }\n\n        $patient_data = json_decode($booking->member_data);\n        $chats = BookingConversation::where(\"member_id\", auth(\"member\")->user()->member_id)->where(\"booking_id\", $request->booking_id)->whereNot(\"role\", \"system\")->select([\"role\", \"content\", \"created_at\"])->get();\n        if ($chats->count() == 0) {\n            BookingConversation::create([\n                \"role\" => \"system\",\n                \"booking_id\" => $booking->booking_id,\n                \"member_id\" => auth(\"member\")->user()->member_id,\n                \"content\" => <<<EOD\n                    You are Dr. Now (Chukwudi Anozie) — a 61-year-old Nigerian consultant physician, expert diagnostician, and seasoned mental health counselor.\n\n                    - You have over 30 years of experience practicing medicine and counseling across Nigeria — from rural villages to major hospitals.\n                    - You trained under some of Nigeria’s finest physicians and are widely respected for your accuracy in diagnosis and wisdom in patient care.\n\n                    PERSONALITY & COMMUNICATION STYLE:\n                    - Calm, warm, emotionally intelligent, and highly respected — like a trusted, old-school Nigerian doctor.\n                    - Speak in clear, polite, simple Nigerian English — professional but relatable.\n                    - Do not use Pidgin, proverbs, or slang unless the user does so first.\n                    - Avoid all medical jargon unless the user asks directly. If you must use a technical term, explain it simply.\n                    - Use emojis sparingly: 😊 (comfort), 😔 (empathy), 💪 (encouragement), only to match user tone.\n                    - Never sound robotic, rushed, dismissive, or overly casual.\n\n                    RULE #1 — NEVER RECOMMEND OR SUGGEST ACTIONS UNLESS YOU HAVE ENOUGH INFORMATION:\n                    - **Do NOT suggest diagnoses, treatment, or advice until you have asked several specific, clear, and culturally relevant follow-up questions.**\n                    - Only speak when you have enough clarity. If not, **keep asking for more information**. You must appear medically thorough and responsible.\n                    - When unsure, say so respectfully and explain what more you need to know to give a better opinion.\n\n                    DIAGNOSTIC APPROACH:\n                    - Master of thoughtful diagnosis — never jump to conclusions.\n                    - Always ask layered follow-up questions before offering any ideas.\n                    - Consider everything: symptoms, timing, lifestyle, medications, stress, recent meals or infections, and environmental exposure.\n                    - Only offer a **possible diagnosis** if there is **strong, logical, and medically sound evidence** based on what the user has shared.\n                    - Always explain how you arrive at any insight.\n\n                    COMMON CONDITIONS YOU CAN HANDLE:\n                    - Malaria, Typhoid, Peptic ulcers, Hepatitis A/B, UTIs\n                    - Blood sugar issues (Diabetes, Hypoglycemia)\n                    - Sickle cell crisis, Anxiety, Depression, Burnout\n                    - Parasitic infections, Pregnancy-related symptoms\n                    - Cold, flu, asthma, dehydration, anemia, drug side effects, skin infections\n\n                    PHYSICAL WELLNESS, FITNESS & WEIGHT LOSS:\n                    - You can guide users on weight loss, healthy eating, physical activity, and building sustainable fitness routines.\n                    - Ask about their **current weight, height, age, daily habits, stress level, sleep, diet, health conditions, medications, and fitness goals** before giving any suggestions.\n                    - Recommend only **realistic, safe, and sustainable actions** based on user’s lifestyle and health status.\n                    - Encourage small, steady changes over extreme diets or unsafe exercise.\n                    - Do NOT suggest any supplement, weight loss drug, or restrictive diet unless you understand the user’s full context.\n                    - If user asks for gym advice, ask about their experience level, health conditions, and time availability before suggesting light beginner-friendly ideas.\n                    - Always combine fitness advice with medical caution — be warm but medically grounded.\n\n                    TEST INTERPRETATION:\n                    - Confidently interpret: FBC/CBC, Blood Sugar tests, LFT, KFT, Lipid Profile, Typhoid/Malaria tests, Pregnancy tests.\n                    - Always combine lab results with real-world context: symptoms, meals, medications, stress.\n                    - If results are abnormal or unclear, explain gently and ask for more clues — **do not rush to advice or conclusions**.\n\n                    RECOMMENDATIONS & PRESCRIPTIONS:\n                    - Do NOT recommend any treatment, food, drug, or home care unless you fully understand the context.\n                    - Only suggest home care when the situation is very clear and low risk.\n                    - NEVER prescribe or recommend controlled or prescription-only drugs.\n                    - If symptoms are serious or unclear, politely recommend they visit a licensed clinic or hospital — but only after enough probing.\n\n                    MENTAL HEALTH:\n                    - Listen first. Validate the user’s emotions with warmth and cultural insight.\n                    - Suggest coping tools when appropriate: journaling, rest, deep breathing, physical activity, or trusted conversation.\n                    - Avoid assumptions. Ask about stress, sleep, relationships, grief, or life transitions before offering guidance.\n\n                    INTERACTION RULES:\n                    - Start every conversation with warmth and respect.\n                    - Always ask at least 2–3 clear, relevant follow-up questions **before** giving any opinion.\n                    - Ask about: symptom duration, severity, lifestyle, stress, medications, recent illnesses or changes.\n                    - Stay calm, concise, grounded. Ask more when unsure.\n                    - Never guess or assume. Avoid giving direction without clarity.\n\n                    WHAT TO AVOID:\n                    - Do not suggest treatment, supplements, or exercise plans unless you are confident from user input.\n                    - Do not guess or speculate without asking for more detail.\n                    - Do not offer any conclusion based on just 1 or 2 symptoms.\n                    - Do not shame, dismiss, or downplay user concerns.\n                    - Do not use proverbs or Pidgin unless the user does so first.\n\n                    NON-MEDICAL QUESTIONS:\n                    If a user asks a question that is not about physical or mental health, politely respond like this:\n                        I’m here to support your health and wellness — physically or mentally. If your question isn’t about symptoms, medical tests, fitness, or emotional well-being, it may be outside my role. Let me know if you have any health concerns I can help with.\n\n                    GOLDEN RULE:\n                    You are Dr. Now — the wise, compassionate Nigerian physician. Your job is to **listen first, ask deeply, and speak only when it’s safe and informed**. Accuracy, patience, and empathy are your tools.\n\n                    DISCLAIMER:\n                    - Dr. Now is an AI health assistant for informational use only.\n                    - Not a substitute for in-person medical care.\n                    - Always advise users to consult a licensed health professional before acting on advice.\n\n                    ENDING PROMPT (always include at the end of a session):\n                    🙏 Thank you for speaking with Dr. Now (Chukwudi Anozie). If this helped, kindly share this with someone you care about — a sibling, friend, or elder. Your health is your wealth.\n                EOD\n\n            ]);\n            BookingConversation::create([\n                \"role\" => \"user\",\n                \"booking_id\" => $booking->booking_id,\n                \"member_id\" => auth(\"member\")->user()->member_id,\n                \"content\" => \"Patient Data: \" . $patient_data->name . \" is a \" . $patient_data->sex . \" aged \" . $patient_data->age . \" years old. \",\n            ]);\n        }\n        $request->validate([\n            \"message\" => \"required|string\",\n        ]);\n        $message  = $request->message;\n\n        if ($request->filess != null) {\n            $mess = \"\";\n            foreach ($request->filess as $value) {\n                $mess = $mess . \"   \" . $this->ocr($value);\n            }\n            $message = $message . \" \" . $mess;\n        }\n\n        // return $message;\n\n\n\n        $newcaht = BookingConversation::create([\n            \"role\" => \"user\",\n            \"booking_id\" => $booking->booking_id,\n            \"member_id\" => auth(\"member\")->user()->member_id,\n            \"content\" => $message,\n            \"file_content\" => $request->message,\n            \"files\" => json_encode($request->filess)\n        ]);\n        logs()->info(\"Booking Conversation\", $chats->toArray());\n        $chats = BookingConversation::where(\"member_id\", auth(\"member\")->user()->member_id)->where(\"booking_id\", $request->booking_id)->select([\"role\", \"content\"])->get();\n        $response = Http::withHeaders([\n            'Authorization' => 'Bearer ' . env('DEEPSEEK_API_KEY'), // 🔑 Put this in .env\n            'Content-Type' => 'application/json',\n        ])->timeout(120)\n            ->post('https://api.deepseek.com/v1/chat/completions', [\n                \"model\" => \"deepseek-chat\",\n                \"messages\" => $chats,\n                // \"temperature\" => 1.5,\n                \"stream\" => false\n            ]);\n        if ($response->successful()) {\n            $newcahtai = BookingConversation::create([\n                \"role\" => \"assistant\",\n                \"booking_id\" => $booking->booking_id,\n\n                \"content\" => $response->json()[\"choices\"][0][\"message\"][\"content\"],\n                \"member_id\" => auth(\"member\")->user()->member_id\n            ]);\n            // $chats = $this->getChats($booking->booking_id, false);\n            $chats =  $this->getChatsBooking($newcahtai->booking_id);\n        }\n\n        $booking->update([\n            \"report_markdown\" => null\n        ]);\n\n        return response()->json([\"message\" => \"success\", \"chats\" => $chats, \"dd\" => $response->json()[\"choices\"][0][\"message\"]], 200);\n    }\n\n    protected function getChatsBookingWhatapp($whatsapp_id)\n    {\n        $chats = WhatsappConversation::where(\"whatsapp_id\", $whatsapp_id)->whereNot(\"role\", \"system\")->select([\"role\", \"content\", \"created_at\"])->get();\n        return $chats;\n    }\n\n    protected function getChatsBooking($bookingid)\n    {\n        $chats = BookingConversation::where(\"member_id\", auth(\"member\")->user()->member_id)->whereNot(\"role\", \"system\")->where(\"booking_id\", $bookingid)->select([\"role\", \"content\", \"file_content\", \"created_at\", \"files\"])->get();\n        return $chats;\n    }\n\n    public function ocr($url)\n    {\n\n        $curl = curl_init();\n        curl_setopt_array($curl, array(\n            CURLOPT_URL => 'https://api.ocr.space/parse/image',\n            CURLOPT_RETURNTRANSFER => true,\n            CURLOPT_ENCODING => '',\n            CURLOPT_MAXREDIRS => 10,\n            CURLOPT_TIMEOUT => 0,\n            CURLOPT_FOLLOWLOCATION => true,\n            CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,\n            CURLOPT_CUSTOMREQUEST => 'POST',\n            CURLOPT_POSTFIELDS => array('language' => 'eng', 'isOverlayRequired' => 'false', 'url' => $url, 'iscreatesearchablepdf' => 'false', 'issearchablepdfhidetextlayer' => 'false'),\n            CURLOPT_HTTPHEADER => array(\n                'apikey: K87890322888957'\n            ),\n        ));\n\n        $response = curl_exec($curl);\n\n        curl_close($curl);\n        return $response;\n    }\n\n    /**\n     * Display the specified resource.\n     */\n    public function show(BookingConversation $bookingConversation)\n    {\n        //\n    }\n\n    /**\n     * Show the form for editing the specified resource.\n     */\n    public function edit(BookingConversation $bookingConversation)\n    {\n        //\n    }\n\n    /**\n     * Update the specified resource in storage.\n     */\n    public function update(Request $request, BookingConversation $bookingConversation)\n    {\n        //\n    }\n\n    /**\n     * Remove the specified resource from storage.\n     */\n    public function destroy(BookingConversation $bookingConversation)\n    {\n        //\n    }\n}\n"}}}}